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HealthTech · South AfricaEarlier review standard

RecoMed

RecoMed is an online healthcare booking marketplace connecting patients with healthcare practitioners, with booking workflows for patients and registration or portal tools for providers.

Published tier · Sandbox verifiedTier 3 — Enterprise-Grade
Evidence images6 screenshots
Assessment date07 Aug 2026
Publication standardHistorical record
Historical publication standard

Reconciled earlier review

This earlier-standard submission was editorially reconciled and independently reverified by Sandbox Africa. Where a structured checkpoint record is shown below, it was derived from the preserved assessment evidence and the 2026 audit rather than copied from a missing historical worksheet. Missing historical scope or screenshot captions have not been invented.

Published conclusion

Tier 3 — Enterprise-Grade

RecoMed has the strongest direct end-to-end evidence in this set: the transaction completed through an outbound confirmation and the provider side was separately verified. Third-party practice-management integration supports mature operational depth. Recommend Tier 3: verified two-sided end-to-end workflow plus independent real-time practice integration and meaningful operating scale.

Reverified assessment

Verified findings and limitations

Direct review observations

The reviewer completed the patient journey from provider search through appointment selection and submission to confirmation email, and independently registered on the practitioner side. A malformed-email validation defect was identified.

Independent verification

Healthbridge describes real-time RecoMed bookings integrated back into its practice calendar and reports more than 30,000 confirmed bookings per month, providing independent evidence of operational integration and scale.

Observed issues

Demo booking accepted malformed email addresses.

Testing limitations

Some enterprise/API capabilities were not part of the original test.

Independent verification sources. Source 1 · Source 2
Contributor screenshot evidence

What was observed

These images formed part of the evidence pack considered during verification. Full-standard records retain the contributor's factual caption for each screenshot.

Sandbox verification

Seven checkpoint assessment

The verified result is the official public checkpoint record. For earlier-standard reviews, these findings may have been reconstructed from preserved evidence during Sandbox Africa’s 2026 audit; they are not presented as if the contributor originally completed a structured worksheet. Contributor-submitted checkpoint wording is shown only where explicit public reviewer attribution has been enabled.

Step 1 — The Existence & Accessibility Check

Is it live?

Checking for dead links, infinite loading screens, or "Coming Soon" landing pages masquerading as live products.

Sandbox verifiedpass

The public patient booking and practitioner surfaces were both accessible and operational.

Onboarding friction

Can a user or enterprise actually sign up, or is it gated behind broken "Contact Sales" forms?

Sandbox verifiedpass

A first-time patient could book without an account and practitioner registration was independently completed.

Step 2 — Functional Testing (The "Try It Out" Phase)

Core loop execution

Does the application actually do what it claims to do? (e.g. a payment gateway completing a test transaction, a logistics app's routing engine working.)

Sandbox verifiedpass

The reviewer completed provider search, slot selection, booking submission and received confirmation email; the practitioner side was also verified.

User experience (UX) & interface (UI)

Assessing the logical flow, responsiveness, and basic accessibility of the platform.

Sandbox verifiedpartial

The core journey was low-friction, but the demo booking form accepted malformed email addresses.

Step 3 — Technical & Architectural Assessment

Performance

Load speeds, uptime reliability, and basic stress responses.

Sandbox verifiedpass

Independent Healthbridge evidence of more than 30,000 confirmed bookings per month supports sustained operational scale, although this is not a synthetic load test.

Integration readiness

Availability, clarity, and functionality of API documentation and webhooks.

Sandbox verifiedpass

Independent Healthbridge documentation confirms real-time RecoMed bookings integrated into practice calendars.

Security basics

SSL certification, basic encryption standards, and data handling transparency.

Sandbox verifiedpartial

A production healthcare platform baseline is evident, but this review did not independently audit MFA, SSO, encryption controls or formal security certifications.

Company right of reply

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